Open to new opportunities

Sameer Sayyed.

IT support professional with hands-on experience in firewall setup, network administration, and L1 technical support. Currently supporting Axis Bank via Wipro at Outworks Solutions. B.IT graduate (CGPI 7.8) actively pursuing CCNA โ€” bridging daily support work with network security knowledge through personal lab projects and real code on GitHub.

1+
Yrs Experience
18
GitHub Repos
CCNA
In Progress
7.8
B.IT CGPI

Capabilities

Technical Skills

๐Ÿ–ฅ๏ธ
Operating Systems
Windows 10/11UbuntuDebianOS Installation
๐ŸŒ
Networking
IP / SubnettingDNSDHCPVPN / RDPLAN / WANProxy Config
๐Ÿ”’
Security
Sophos FirewallFirewall RulesAntivirus MgmtCybersecurity Basics
โ˜๏ธ
IT Support & Tools
Active DirectoryOffice 365OutlookSharePointUnideskPatch Mgmt
๐Ÿ’ป
Programming & Web
HTML / CSS / JSJavaSpring BootReactGitHubVS Code
๐Ÿ”ง
Hardware
Desktop/Laptop SetupDriver InstallRAM UpgradesPeripheralsBiometrics

Work History

Where I've Worked

Outworks Solutions Pvt. Ltd.
Service Desk Engineer โ€” Level 1
Client: Wipro Limited โ†’ Axis Bank
May 2024 โ€” Present
+
  • L1 technical support for hardware, software, and network issues via phone, email, and Unidesk ticketing.
  • Troubleshoot Windows OS, Office 365, Outlook, LAN/WAN, drivers, and system performance issues daily.
  • Use RDP and VPN for remote user assistance and system troubleshooting across Axis Bank endpoints.
  • Manage user accounts, access controls, and permissions through Active Directory.
  • Support peripherals โ€” printers, scanners, biometrics โ€” and maintain high user satisfaction.
  • DNS, DHCP, OS installation, O365 troubleshooting, patch management, and software deployment.
  • Document incidents, known issues, and resolutions to build a shared knowledge base.

Code

GitHub Projects

01 โ€” Java / Spring Boot
Realtime Chat App

Full-stack real-time messaging app built with Spring Boot. Uses WebSocket for bi-directional, instant communication between users โ€” no page refresh. Demonstrates backend server architecture and live data streaming.

Spring BootWebSocketHTMLJava
02 โ€” Java / Networking
Java Server

Single-threaded and multi-threaded TCP server implementations in pure Java. Built from scratch using socket programming โ€” core networking concepts (connections, concurrency, I/O streams) applied directly in code.

JavaTCP/IPSocketsMultithreading
โ‘‚ 1
03 โ€” Java / CLI  โ˜… 10
Ticket Booking System

CLI-based ticket booking and management system in Java. Handles seat selection, booking records, and data management โ€” showcasing OOP design, file I/O, and clean command-line UX. Most starred project.

JavaOOPCLIFile I/O
โ˜… 10  โ‘‚ 5
04 โ€” React / REST API
Movie Search App

React app powered by the OMDB API. Search any film and get live results โ€” posters, ratings, year, genre. Demonstrates REST API integration, React state management, and responsive CSS layout.

ReactOMDB APICSSREST
05 โ€” Security Lab
Sophos Firewall Network Lab

Virtual network security lab on VMware Workstation. Installed Sophos Firewall OS from scratch, configured LAN/WAN zones, IP addressing, and firewall rules. Practiced real-world troubleshooting via logs and interface diagnostics.

Sophos FirewallVMwareUbuntuNetwork Security

Say Hello

Let's work
together.

I'm actively looking for roles in IT support, network administration, and cybersecurity. If you're hiring, collaborating, or just want to talk networks โ€” my inbox is open.

Send a Message